Pursue POLICIES

Class Attendance & Sales 

  • Cancellation Policy: a $30 cancellation fee will be charged to any late cancellation* or no-show for all Megaformer classes. A $20 late cancel/no-show charge will be incurred for all other non-Megaformer classes.  *A “late cancel” occurs if client cancels their scheduled class within 12 hours of morning classes before 9:00 am and within 90 minutes of classes from 9:00 am to evening hours.)
  • Class credits expire one calendar year after purchase.

 

Studio Etiquette

  • Please wipe down any surfaces you use—all equipment, bathroom shower stalls, sinks, etc.  There are anti-bacterial wipes located in every studio as well as at every single bathroom.
  • Clean indoor gym shoes are required for all Condition and Cycle classes (no outdoor trail running or dirty sneakers, please).
  • Sticky socks are required for Megaformer  and Barre classes. Sticky socks are available for purchase at the studio.
  • If this is your first class at Pursue JH, please arrive at least 10 minutes early for a quick tour of the facility and review of equipment usage and safety.
  • For safety reasons, students are not permitted to enter class if they arrive more than 5 minutes after the scheduled start time.
  • If you do not show up for your class reservation, a walk-in student may be given your spot once class begins.
  • Kindly refrain from use of phone/electronics during class.
  • If you have injuries, illness, or medical conditions, please let your instructor know before the start of class.

 

Membership Terms & Conditions

 

  • Auto-pay memberships are for a 12-month period.  Price is subject to change after the 12 month period. Memberships can be cancelled online using the MindBody scheduling system.
  • Memberships are charged monthly on the activation date using the purchase option on file at Pursue (ACH or CC).
  • All auto-pay memberships are eligible for (1) one month “hold” per calendar year (with the exception of pregnancy or extreme injury).  Please request holds via email to info@pursuejh.com.

 

Other

  • Pursue is an eco-friendly studio.  Reusable water bottle filling stations are available for your convenience.  Please bring your own towels for showering and toweling-off in our heated practices.  
  • Instructors are subject to change without notice.
  • From time to time, classes might need to be canceled, due to instructor emergencies.
  • Kindly do not park in front of Jackson Parlour.

Thank you for adhering to and understanding our terms + conditions.